One Key Property Management - Client Onboarding Form

1. Owner Information

First name

Last name

Company name (if applicable)

Email Address

Phone Number

Mailing Address

Preferred Method of Communication

Email

Phone

Text

2. Property Details

Property Address

Property Type

Single Family

Duplex

Triplex

Multi-Unit

Condo

Number of Units

Year Built (if known)

Parking Available? (Yes/No – details)

Utilities Setup

Tenant Pays

Owner Pays

Split

3. Current Tenancy Status

Is the property currently tenanted?

Yes

No

If YES:

Number of tenants

Lease start date

Month

Day

Year

Rent amount per unit (Unit1)

Unit 2

Last rent increase date

Current arrears?

Yes

No

If Yes, details

Are there any ongoing LTB matters?

Yes

No

4. Tenant Information (if applicable)

Names of tenants

Contact information

Payment method currently used

Any known issues or concerns

5. Maintenance & Property Condition

Any current maintenance issues?

Recent repairs or renovations

Preferred maintenance approach:

Pre-approval required

Emergency only

Spend limit ($ amount)

6. Services Requested

Multi choice

Full Property Management

Tenant Placement Only

Lease Renewal

LTB / Arrears Support

Other

Other (please specify)

7. Financial & Banking

Preferred rent disbursement method

Banking details (or “to be provided securely”)

HST applicable?

Yes

No

Unsure

8. Insurance & Compliance

Property insurance provider

Confirm property is compliant with:

Smoke detectors

CO detectors

Local bylaws

I confirm the above information is accurate

9. Additional Notes

Short answer

📎 Document Uploads

Please upload any available documents to help us onboard your property efficiently:

Lease Agreement(s)

Upload your file

Choose a file or drag and drop one here.

Tenant Ledger(s) / Rent History

Upload your file

Choose a file or drag and drop one here.

Utility Bills (if applicable)

Upload your file

Choose a file or drag and drop one here.

Photos of the Property (interior & exterior)

Upload your file

Choose a file or drag and drop one here.

Tenant ID (if available)

Upload your file

Choose a file or drag and drop one here.

Notices Served (e.g., N1 Notice of Rent Increase, N4, N8, etc.)

Upload your file

Choose a file or drag and drop one here.

Any ongoing LTB documentation

Upload your file

Choose a file or drag and drop one here.

One Key Property Management - Client Onboarding Form

1. Owner Information

First name

Last name

Company name (if applicable)

Email Address

Phone Number

Mailing Address

Preferred Method of Communication

Email

Phone

Text

2. Property Details

Property Address

Property Type

Single Family

Duplex

Triplex

Multi-Unit

Condo

Number of Units

Year Built (if known)

Parking Available? (Yes/No – details)

Utilities Setup

Tenant Pays

Owner Pays

Split

3. Current Tenancy Status

Is the property currently tenanted?

Yes

No

If YES:

Number of tenants

Lease start date

Month

Day

Year

Rent amount per unit (Unit1)

Unit 2

Last rent increase date

Current arrears?

Yes

No

If Yes, details

Are there any ongoing LTB matters?

Yes

No

4. Tenant Information (if applicable)

Names of tenants

Contact information

Payment method currently used

Any known issues or concerns

5. Maintenance & Property Condition

Any current maintenance issues?

Recent repairs or renovations

Preferred maintenance approach:

Pre-approval required

Emergency only

Spend limit ($ amount)

6. Services Requested

Multi choice

Full Property Management

Tenant Placement Only

Lease Renewal

LTB / Arrears Support

Other

Other (please specify)

7. Financial & Banking

Preferred rent disbursement method

Banking details (or “to be provided securely”)

HST applicable?

Yes

No

Unsure

8. Insurance & Compliance

Property insurance provider

Confirm property is compliant with:

Smoke detectors

CO detectors

Local bylaws

I confirm the above information is accurate

9. Additional Notes

Short answer

📎 Document Uploads

Please upload any available documents to help us onboard your property efficiently:

Lease Agreement(s)

Upload your file

Choose a file or drag and drop one here.

Tenant Ledger(s) / Rent History

Upload your file

Choose a file or drag and drop one here.

Utility Bills (if applicable)

Upload your file

Choose a file or drag and drop one here.

Photos of the Property (interior & exterior)

Upload your file

Choose a file or drag and drop one here.

Tenant ID (if available)

Upload your file

Choose a file or drag and drop one here.

Notices Served (e.g., N1 Notice of Rent Increase, N4, N8, etc.)

Upload your file

Choose a file or drag and drop one here.

Any ongoing LTB documentation

Upload your file

Choose a file or drag and drop one here.